One company that has used an executive with CRO experience in a unique way is cloud inventory company Katana. Along with one of the company’s co-founders Kristjan Vilosius, former CRO Ben Hussey was appointed co-CEO in 2024. Hussey says CROs can be the right tool for the CEO job, depending on the needs of the business and the problem you’re trying to solve.
“The company’s growing. If you’re looking to get a connection with the product of the value prop, I think CROs are a good fit,” he said.
Katana is VC-backed, and funding rounds can often be long and arduous. The co-CEO model has allowed Katana to spread responsibilities among Hussey and Vilosius.
“We were in a luxurious position where we could actually have [Vilosius] focus on the funding side of things, the financing side of things, and the longer-term strategy for us, the three, five-year horizon, whereas I then took on the more day-to-day of the leadership of the business,” Hussey said. Hussey highlighted that the changing demands of the CRO mean that the position requires a more complete view of the organization.
“You have to have the right customer acquisition costs, [lifetime value], [cash against documents], which means you also need someone who understands those things. That’s the difference between a sales leader and a revenue leader today,” Hussey told Revenue Brew.
Expert insight: C-suite composition
Joy Taylor is managing director at alliant Consulting and has over 15 years of management consulting experience. She believes CROs are good CEO candidates, especially in today’s business environment.
“They have control over their data. They know what they want. The metrics of success and the metrics of failure are pretty consistent from a chief revenue officer’s lens,” Taylor said.
One market force that she says will make CROs great candidates is AI, as CROs looking for a commercial edge are often the first executives to master the technology in their organization. Taylor says CROs are usually one of the executives in the company that keep the cleanest data, an increasing emphasis for companies dedicating themselves to using data effectively.
“There’s going to be lessons to be learned. The sooner you get through that journey, the sooner you’re going to get to the result,” she said.